How to Purchase Gems:

  1. Select the desired Gems by mentioning the Stonestone Code.
  2. When you have made your choice, please contact us immediately at "Contact Us".
  3. Make a payment.
  4. Payment by BANK transfer on behalf of the Company "Mahaputra Globalindo" Group as Owner of BatuPermataOnline.com and payment via PayPal (www.PayPal.com).
  5. After payment is done immediately confirm to us, so that your Gems immediately sent to your address.
  6. After delivery of your Gemstone package, it will be informed of TIKI or JNE Reward number from your package.

Payment:

Contact us:

Shipping Gemstones:

  1. We use delivery service TIKI, JNE, and POS Indonesia. Global Mail Priority for superior service.
  2. Standard delivery time is 3 - 4 days and all packages are fully insured.
  3. All Gems in stock are ready to ship within 24 hours and delivery can be done on Monday to Saturday, excluding holidays.
  4. If the Gemstone package is damaged, Please Denied and we will reimburse all your losses.
  5. For the cost of shipping package package Gemstone "Free"
  6. For the Gemstone Box provided "Free"

Gemstone Returns:

  1. Gemstone returns are easily done in our online store.
  2. All Gemstones can be returned for 30 days since the package is received by the buyer.​
  3. Please contact or contact us for the return of Gems and mention the Gemstone Codes in question.
  4. Payment refund of buyer is done after Gemstone package received by us.
  5. 100% buyer's funds are returned without any charges by us.

Security and Warranty:

  1. www.GemsPrice.com securely maintains the secrecy of buyer information.
  2. All Gems collection at BatuPermataOnline.com is guaranteed original.
  3. We make sure you always get what you pay for. Our staff carefully examines and measures all Gemstone collections here.
  4. Every Gem in BatuPermataOnline.com is a natural gemstone created by the earth. We do not deal with gemstones or synthetic diamonds.
  5. We include Batu Gem CERTIFICATE to guarantee the authenticity of Batu Permatanya.
  6. We guarantee 100% of your money back guarantee, if Gems and diamonds we sell are not suitable or synthetic / processed stones.

Gemstone Certificate:

    Help:

    Please contact us for questions and assistance.